Frequently Asked Questions¶
General Questions¶
Q: Can I get a folder for shared/group work?¶
A: Yes! These are created on an as-needed basis, so just put in a ticket to request one. Be sure to include the netIDs of everyone who needs access, as well as the name of the system you need it for (SAS, Jupyterhub, etc.)
Q: Why can't I create files in X folder?¶
If you're getting errors when trying to create files or folders, you may be trying to do so in a restricted folder. In general, if you create your own folders inside your home folder (/gpfs/user_home/os_home_dirs/NETID/), you'll have full access. There are a couple different types of folders that I link inside your home folder, though.
1. Team/group folders, usually following a naming convention like <CLASS>_<SEMESTER>_<TEAM#>, e.g. stat7940_fall21_team1.
1. Data Set folders. Some folders are for making data sets available to the entire class. In cases like this, write access on the folder is restricted so you don't accidentally share your work with all of your classmates, including those outside your team. The naming convention for folders like this is <CLASS>_<SEMESTER>_<DATA_SET_NAME>, e.g. stat7900_fall21_truist.
Q: How can I upload secure data sets?¶
A: To securely transfer data sets under 300 MB, visit Send A File. Drag and drop files to the webpage; select your options for one-time download, password, and time limit; and copy and paste the generated link to an email to cdow1@kennesaw.edu.
Note: If you protect it with a password, don't send the password in the same email as the link. Send it over another medium, such as Microsoft Teams, by phone, or in person.
Enterprise Miner¶
Jupyterhub¶
Q: How do I install/upgrade packages?¶
A: For the most part, conda will let you install packages. See
Q: I get Permission Denied errors in shared notebooks¶
A: Make sure you're using the correct paths. Directories in your home folder for datasets and group works are actually just shortcuts to another place in the file system. Other team members won't be able to access file paths using your netID.
It is possible to get the original full path by using the Jupyter Notebook magic and issuing a shell command to de-reference the link.
!readlink ~/ds7900_spring25_team1
Will return /gpfs/user_home/group_work/ds7900_spring25_team1. Use de-referenced paths like this in your code when using data in shared locations.
RStudio¶
Q: How do I share projects?¶
A: Unfortunately, the license we currently have for RStudio is very prohibitive and most features are locked. Project sharing is one of them.
Q: How do I install packages?¶
A: You can install most packages from within RStudio. Check the right hand panel for access to your library. For packages that have system-side dependencies (e.g. Hmisc, CoImp), your system administrator must first install the dependencies in the OS, then install the package in the system library for all users.
SAS Grid¶
Q: I can't log into the Grid¶
A: Check to make sure you’re logging into the right place – https://dssasgrid.kennesaw.edu/SASStudio/. Undergrad STAT classes use SAS OnDemand, which is like our SAS Grid/SAS Studio, but is hosted by SAS, not KSU.
Q: I can’t access ____ data set.¶
A: Access to data sets are automatically granted to students based on course enrollment. Your instructor gives me rosters and I add you to the proper group. Sometimes students who register during drop/add slip through the cracks. Email service@kennesaw.edu and make sure you include your netID, your professor’s name, and the course number (e.g. STAT 4920).